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Service

Our commitment to outstanding customer service puts us ahead of the rest.

Whether you are the owner of an Otis, Schindler, ThyssenKrupp, Schumacher, KONE or any other type of vertical transportation equipment, Eletech is keeping building owners and tenants happy and their costs lower with our dedicated and professional mechanics on the job. Over the past several years we have built a reputation as a trustworthy and reliable service provider for any and all types of vertical transportation equipment. Our commitment to training, safety and our customers keeps us as everyone’s first choice for service.

Thousands of customers have joined us in demanding better service from an elevator company. Our headquarters are in Omaha, NE with branch locations in Lincoln, NE, Hastings, NE and Williamsburg, IA.

Don’t assume your service is good enough. Expect excellence, which is what you will receive from an Eletech employee from the office manager to the mechanic you see in your building!

Parts inventory and availability are a priority for Eletech so that we are able to respond when you need us. Our people are accountable and want to give you better service than what you expect.

At Your Service – 24 hrs a Day!

We have round the clock technical support and a person who can take your call in an emergency 24/7 — 365. Call us at 800.279.5002.

Eletech is able to obtain parts and boards for any elevator equipment regardless of the manufacturer. We can purchase parts for all major brands as well as less common ones. We purchase regularly from the following parts outlets:

Adams – A major source for Schindler, Westinghouse and many other brands of elevator parts
Draka – A source for many common elevator and escalator parts, as well as, cable
KONE Spares – Our main source for Montgomery and KONE elevator and escalator parts as well as MAC door equipment
PSI – A source for many common elevator and escalator parts
SEES – A source for many common elevator and escalator parts
Unitec – Our main source for Otis parts and boards
Vertex – Our main source for Dover and ThyssenKrupp parts